UX Leadership · Content Strategy · Information Architecture
Designing the systems that help people navigate complexity.
I’m a senior UX strategist, content designer, and information architect leading products, content systems, and cross-functional initiatives across healthcare, technology, and higher education.
Every project starts with the same question: What does someone need to understand or do next — and what's getting in their way?
I design the information architecture, content strategy, and digital experiences that answer it, transforming fragmented information into intuitive systems people can understand, trust, and act on.
Selected works
I partner with cross-functional teams to solve complex problems through UX strategy, content design, information architecture, and systems thinking. These projects illustrate how that work comes to life across healthcare, technology, higher education, and public service.
Willo
Connecting 45,000+ students with support, end to end
Designed the end-to-end content strategy and information architecture for UC San Diego Health's student well-being platform, partnering with clinical psychologists, researchers, designers, and engineers to create scalable pathways that connect more than 45,000 students with support.
Oracle Cloud ERP
Building an enterprise guidance system for 40,000+ employees
Led the content strategy, information architecture, and enterprise documentation system for UC San Diego's Oracle Cloud ERP, transforming fragmented guidance into a scalable support experience through shared content standards, AI-assisted operations, and user-centered workflows.
Bloom
Exploring belonging in higher education
A forward-looking product concept exploring how AI, behavioral science, and thoughtful interaction design can strengthen belonging and community within higher education.
Pokémon Employee Portal Redesign
Setting the content and navigation standard for a global workforce
Redesigned the global employee communications experience by establishing scalable navigation, governance, and content standards that improved discoverability across a distributed international workforce.
Planned Parenthood
Translating legal complexity into action for millions of Californians
Led statewide messaging strategy following the Dobbs decision, translating evolving legal and healthcare guidance into clear, actionable communication for millions of Californians while coordinating across affiliates and executive leadership.
The best systems are the ones people barely have to think about.
I enjoy untangling complexity so other people don't have to. Whether through content, information architecture, or product design, my work is centered on helping people move forward with clarity.